Study Foster Refund Policy
At Study Foster, we are committed to connecting you to top tutors capable of delivering an outstanding experience. If for any reason you are not satisfied with the selected tutor after the initial session, please call us and we will help you identify a tutor who might be a better choice. If you remain dissatisfied, we will issue you a full refund of all unused hours, based on the following refund policy:
- Students who want to discontinue any of our services within 7 days from the start of the course will be eligible for 100% refund of fees including the registration charges under the ‘Money Back Guarantee’ scheme.
- In the case of quarterly fee payment or term payment, if the request for cancellation/discontinuation of the course comes post 7 days, refund will be done on a pro-rated basis. However, registration fee will not be refunded.
- In case of discontinuation of the service by any tutor, there will not be any refund of fee for the time period served by the said tutor. However, Study Foster will be responsible for arranging another tutor, ensuring continuity of the teaching.
- Students are eligible for refund under various categories detailed above only if they have regularly attended the classes for the respective periods.
- Once the fee is refunded, the student will cease to have access to the content provided by Study Foster.
- Request for cancellation/discontinuation of the course and refund of fee shall be made via E-mail (refund @ studyfoster.com). There will be no refund of any fee for the period from the date of commencement of classes till the date of receipt of a request for cancellation/ discontinuation.
- All claims for refund of course fees will be subject to scrutiny and the final decision by the Management.
- The decision on the refund will be communicated to the students together with the needful steps within 1 month from the date of receipt of the request for cancellation of the course and refund of the course fee.
- Study Foster reserves the right to alter the terms of refund at any point of time.
- Any disputes arising out of the services provided or the claim for refund of the tuition fee will be subject to the exclusive jurisdiction of the courts in Ghaziabad.